View Poll Results: Do you recommend this shop ?

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  • Yes

    8 53.33%
  • No

    5 33.33%
  • Cant Say

    2 13.33%
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Thread: Nex Robotics Review

  1. #11
    Senior Member Cyborg sudarshan's Avatar
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    Virudhunagar - 626001, Tamilnadu, India
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    Hi anantmalewar,
    yes i did buy the batteries from somewhere else.
    i meant there was this if the charger couldnt charge my batteries then what is the use of that charger to me?
    since they are 100% new not even used once i asked them could they take back the order which i made and get back my money or get some other product instead of it.

    well all the stores does it ebay.in , robokits, onlinetps ,etc they also sell similiar stuffs and they also accept if there order is sent back due to similiar reasons.

    so what do you think about them now. though they have good quality stuff they dont have a good customer relationship at all.
    BY
    Sudarshan Anbazhagan,
    SuperBotics MultiTech Pvt. Ltd.

    http://www.superbotics.com
    http://www.getahost.in

  2. #12

    Default

    Well... then I will be worried while buying from these other portals. The stuff they are selling may have changed hands before it reaches me :-)

  3. #13

    Default

    Not necessarily that they have changed hands...even if they have they assure that customer gets what he wants in working condition. "Customer satisfaction" is more important right?... by any chance do you work at Nex?

  4. #14

    Default

    @d_gal_in_black: Let's just say.... I follow their activities very closely

  5. #15

    Default

    by any chance do you work at Nex?
    Yes
    @ d gal in black
    Here at offline electric and electronic shops they never take back nor exchange products. We have to request or have to give some percentage of money to exchange for another product.
    edit
    This is for posting reviews and not discussions. All irrelevant posts will be deleted.


    Edit
    Anantmalewar
    http://www.roboticsindia.com/showthr...9989#post19989
    What you will say about this thread ? The person who bought form your company and no support for him.
    Last edited by endlasuresh; 11-07-2011 at 08:19 PM.

  6. #16
    Senior Member T-1000
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    Jamshedpur/Bhubaneswar
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    Every online robotics store has two kind of products.

    The normal standard products like Motors, Wheels, ICs, Batteries displays etc. That are manufactured by someone else.
    Their own made products (specialty)

    NEX specialty are their Complete Robotics Platforms.

    And when I needed the Firebird V Robot they were out of stock (thats ok, happens sometimes or other). They told it will be available after more than 2 months !!! That's amazing! They should give much attention to their "special" and "unique" products rather than to common items.

    Last edited by avinash_g; 02-22-2012 at 08:18 PM.
    Avinash Gupta
    ************
    www.eXtremeElectronics.co.in

  7. #17
    Senior Member Cyborg sudarshan's Avatar
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    it seems they dont maintain stocks online.
    when i ask ask they used to add few stock ?

    but most of the time no response.
    BY
    Sudarshan Anbazhagan,
    SuperBotics MultiTech Pvt. Ltd.

    http://www.superbotics.com
    http://www.getahost.in

  8. #18
    Senior Member T-1000
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    Actually in my case it was opposite!

    It was on stock (with lead time of 14 days)

    When I called them for some more info. They told it is out of stock and updated the online stock too. Thus making it out of stock at last !
    Avinash Gupta
    ************
    www.eXtremeElectronics.co.in

  9. #19
    Senior Member Cyborg sudarshan's Avatar
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    Hmm thats pretty new kind of response from those guys.

    This is thier problem.

    they sell in thier offline store. and they dont update thier site at all.
    there are many online stores like this.
    even the best of the best sellers do these kind of things.
    BY
    Sudarshan Anbazhagan,
    SuperBotics MultiTech Pvt. Ltd.

    http://www.superbotics.com
    http://www.getahost.in

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